A new rule from Ofgem, the energy regulator has said that utility providers must give their customers 30 days notice of any changes to the price of their bills. Also they will have to give 30 days notice of any change to their contract which will make the customer worse off.
These changes will come into effect from 28 April this year, giving just 30 days for suppliers to put the changes into practice.
This replaces the old system which said providers must give notice of changes within three months after they have been made.
Andrew Wright from Ofgem has said that they are showing that they are serious about ensuring that providers are fair to their customers. They feel that 30 days notice of a price increase along with more transparency when it comes to tariffs will allow customers to make a more informed choice or even consider switching.
Ofgem have recently insisted that utility company make tariffs easier to understand and to allow smaller companies to enter the market to allow further competition.