B&Q have certainly got on the Eco bandwagon lately and their latest store opening is a perfect example of this. A flagship store is set to open in New Malden and, along with another in Sutton, will offer shoppers a new eco-friendly shopping experience.
A range of eco products will be available across the store and these will be added to new services which the store will offer. These will include DIY products for people to make their own improvements, but also paid for services such as boiler installations and thermal water systems. They will also offer home eco-audits to help customers understand how they can improve the sustainability and environmental impact of their home.
The model will be introduced to a number of other stores starting with a reorganization of 63 stores where eco-products will be brought together at the front to catch the attention of shoppers.
In addition to all this, the website is also in for an overhaul with a new One Planet Home section to display eco-products and hints. Add to this new sales staff known as eco-advisers and eco-experts plus a new eco-NVQ qualification and it looks as though B&Q are heading for a totally new direction.